TRAVEL4BUSINESS
Holding
TRAVEL4PEOPLE
IT | EN

OUR BUSINESS TRAVEL DIVISION

The Travel4Business division consists of three Business Units: Corporate Travel which represents the beating heart of ACI blueteam, MICE for the management of Meetings, Incentives, Conferences, and Exhibitions and Partner Agencies, the Family Network for the affiliation of Agencies in both Business Travel and Leisure Travel areas.

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We believe that time is a precious treasure and that every moment deserves the best.
For this reason, we are passionate about creating extraordinary experiences,
achieving excellence from every single trip.

BUSINESS TRAVEL
ACI blueteam | Travel4Business

Professionalism and Empathy

The Business Unit Corporate Travel of the Travel4Business division is the beating heart of ACI blueteam, focused on operational excellence and customer satisfaction at every stage of the journey. With industry expertise in air, hotel, rail, rent-a-car and car driver services, our teams stand out for their dedication and in-depth knowledge, ensuring an unmatched travel experience.

Our strength lies in understanding the specific needs of each business customer, creating tailored solutions that meet and exceed expectations.
Constantly keeping up with the latest trends, our Corporate Travel experts provide impeccable service before, during and after the trip. We collaborate with our customers to plan every detail, remain available during the trip, and provide post-trip assistance. The customer is at the core of everything we do.

Paolo Bertola
Commercial Director

Paolo Bertola

Commercial Director

The sales department of ACI blueteam is characterized by highly skilled and specialized people, who fully understand the dynamics and specificities of the industry. This ensures that our clients receive a personalized service carefully tailored to their needs. The responsiveness of our account team in the face of any request or issue is characterized by total flexibility and dynamism.

The department currently relies on resources distributed according to customer type and geographic area of operation. In the medium to long term, in addition to maintaining high redemption, we aim to provide increasingly detailed market analysis, in order to maximize savings for our customers.

Mirella Ciceri
MICE Director

Mirella Ciceri

MICE Director

Our team of highly competent professionals collaborates in close synergy with the customer to realize tailor-made projects that meet objectives, budget, and target audience.

By implementing state-of-the-art technology platforms, we are able to manage innovative in-person, virtual and hybrid events.

Our team's strengths encompass quality service delivery, meticulous attention to detail, flexibility in meeting any need or issue, and sharp creativity. With great team spirit and a key ability to collaborate, we bring together expertise derived from diverse and complementary backgrounds to design top-notch MICE experiences.

Massimo Gardini
Industry Relations & Partners Director

Massimo Gardini

Industry Relations & Partners Director

We are constantly engaged in maintaining and developing business relationships with partners operating mainly in the Business Travel sector. This includes airlines, rail services, rent-a-car and professional booking tools in order to offer our customers access to advantageous conditions. Our day-to-day business is focused on meeting the needs of our operations department and corporate customers, negotiating competitive rates and services, and taking advantage market opportunities. Our primary goal is to guarantee an ever-higher quality service and meet the needs of our customers.

In addition, frequent product alignment meetings are held, which, compared to the past, are fragmented to offer the right product and service at the right time and to the right customer.

Federica Bombelli
Hotel Industry Relations Director

Federica Bombelli

Hotel Industry Relations Director

Our exclusive and prestigious partnerships represent an authentic recognition of the seriousness, competence, and professionalism of ACI blueteam. We always establish an excellent exchange relationship with our suppliers, treating and recognizing them as true Partners.

ACI blueteam is part of the prestigious Virtuoso network, a tangible benefit for our customers who enjoy extremely advantageous conditions. We are also Preferred Partners of renowned industry suppliers, granting access to an entire range of exclusive privileges, including the possibility of free upgrades and other unique benefits. We strive to offer our customer a VIP and priority experience, enriched by countless added values. Our ongoing commitment is to ensure excellent services with a focus on the specific requirements of our customers. We continuously explore new possibilities, both in terms of destinations and valuable partnerships, in order to offer an increasingly satisfying and unforgettable experience.

Walter Brivio
Business Travel Director

Walter Brivio

Business Travel Director

The know-how of our highly specialized and passionate operators, combined with the technology supporting them, creates the perfect synergy to deliver a top-level service before, during, and after the journey. Every operational phase is implemented and managed by considering the entire service delivery process in an integrated and structured way, leveraging vertical expertise so that each operator can contribute their specific skills to the creation of a highly performing Corporate Travel service, both in terms of travel experience and company budget.

The strengths of our Corporate Travel Operational Unit include a strong attention to detail, continuous training for both junior and senior resources, and an empathetic approach in client communication. We support our clients throughout every stage of the journey as a distinctive and priority element.

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ACI blueteam | Travel4Business

Supporting Businesses with Analysis, Strategy, and Consulting

A strategic approach based on data, analysis, and active support in business management. ACI blueteam assists companies with a consulting service that goes beyond mere operations, offering an integrated vision capable of translating needs into concrete and scalable solutions.

The Account Team serves as a constant point of reference for clients, establishing a direct and proactive relationship to understand their needs and guide them in strategic decision-making. Through continuous dialogue and highly personalized consulting, we work to optimize every aspect of management, anticipating challenges and identifying opportunities for improvement, with a constant focus on efficiency and maximizing value.

Our analytical capabilities and deep industry knowledge enable us to support every decision with concrete data and targeted strategies, ensuring a dynamic, flexible service that is always aligned with business objectives.

Paolo Bertola
Commercial Director ACI blueteam

Our Account Team

Strategic support built on expertise, vision, and trusted relationships.

ACI blueteam | Travel4Business

OUR SERVICES

Business Travel
ACI blueteam

Self Booking tool

We offer a comprehensive, in-house developed tool for business travel management. This tool covers the entire travel arrangement process, from simple requests integrated with any enterprise system, to self-booking, to travel policies and authorization processes.

All with extensive room for customization and integration with client companies' systems. A native app completes the suite of technology products dedicated to travel management.

Business Travel
ACI blueteam

Wonderblue

WonderBlue is the digital platform designed to make corporate travel management simple and fast. It allows users to book flights, hotels, trains and mobility services in just a few steps, thanks to an intuitive interface and quick onboarding.

Ideal for organizations with streamlined processes, WonderBlue ensures data security, compliance with travel policies, monitoring of travel flows and dedicated support, enabling agile and effective management of business trips.

Business Travel
ACI blueteam

Travel Risk

The constant development of a global and interconnected economy fosters continuous international travel. However, social, and geopolitical instability, wars, epidemics, and extreme weather events require the employer to prevent the risks associated with travel, to protect the health and safety of traveling employees. We have designed a suite of integrated and fully digitized products and services that offers flexible and multichannel support, responding to the specific needs of companies with traveling personnel.


Travel Risk contributes to ISO 31030:2021 compliance, to fulfilling the employer’s obligations to its staff, to fostering and supporting conscious global mobility and, therefore, to improving the company’s efficiency.

Business Travel
ACI blueteam

24/7

Our service managed in-house by our operators in the Italian and U.S. offices ensures round-the-clock assistance is available for our customers. By eliminating external intermediaries, we maintain a continuous and uninterrupted flow, preserving consistency and quality of service. 

Thanks to a precise and timely handover of responsibilities, we are able to meet and solve challenges quickly and with reduced costs. Our 24/7 operations team is able to deal with emergency or demanding situations, demonstrating great skill in problem solving.

BUSINESS TRAVEL
Business Travel
ACI blueteam

Consulting services for companies

We guarantee dedicated resources who regularly meet with clients to plan business reviews and analyze market forecasts with the highest level of expertise. In an ever-changing market where economic efficiency is a priority, our key account managers maintain constant contact with the Business Analyst team to offer practical solutions on how to optimize travel costs, anticipate new trends and define best-case scenarios.

In addition, we organize regular meetings to support customers in negotiating the best terms, including dedicated rates and benefits, with travel service providers such as airlines and hotel facilities.

Business Travel
ACI blueteam

Airport assistance

An in-house department dedicated exclusively to Worldwide airport assistance management offering a wide range of services ranging from Meet&Greet to Tarmac service (inboard transfer).

Our goal is to ensure a VIP airport experience for our customers, ensuring special, exclusive, and discreet treatment.

Business Travel
ACI blueteam

Visa Office

We partner with Visa-e-travel, an agency that specializes in handling consular visa applications and embassy relations, which operates through an in-house office within our organization. This facilitates smooth communication and effective collaboration with AIR operators. Incorporating professionals in the field ensures accurate information and the support needed to fulfill requests.

We offer our clients support and advice, providing information on the obligation to obtain entry visas for certain countries, assisting in the preparation of documents and filling out forms, and simplifying this procedure as much as possible.

Business Travel
ACI blueteam

Welfare

Our team of highly qualified professionals is dedicated exclusively to meeting the personal needs of our business clients. These clients enjoy exclusive benefits, such as corporate conventions that guarantee discounts and privileged business agreements with leading Italian Tour Operators and other benefits, including corporate welfare as well.

ACI blueteam collaborates with leading corporate welfare platforms, ensuring excellent service and benefits in welfare planning. We invest considerable resources in product and consulting services to companies in this sector, as we believe that traveling with corporate welfare is beneficial for both employees and companies themselves. We also offer air, rail and sea ticketing services, supported by the expertise of our travel consultants.

Business Travel
ACI blueteam

VIP Concierge

VIP Concierge is a team specialized in luxury services for stylists, celebrities, and top management of our Corporate clients, without limits of service and with the aim of satisfying every request. We operate with a dedicated and privileged approach to VIP passengers, ensuring confidential communications and immediate responses. Our skills, both business and leisure, allow us to manage everything in one place. On call 24/7, we directly handle every request without external operators, taking care of every detail and offering highly personalized ancillary services such as restaurant reservations, chauffeur transfers and airport reception. We constantly monitor trips and actively liaise with the suppliers involved.

Thanks to our preferential relationships, certified by the market, we offer access to exclusive benefits such as Preferred Partnership and membership of Virtuoso Member (by invitation only).

OPERATING UNITS

ACI blueteam's Travel4Business division, dedicated to corporate services for companies, is completed with the Business Units MICE (Meetings, Incentives, Conferences, Exhibitions) and Partner Agencies business units.

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ACI BLUETEAM GLOBAL

Our international expansion enables us to offer business travel solutions on a global scale. We collaborate with strategic partners and use a network of highly qualified professionals to ensure excellent service wherever your company is located.

Blueteam France

Blueteam France, established in 2025 with the opening of the Paris office, supports the Group’s international expansion by providing French and international corporate clients with the same excellent Business Travel service. Our bilingual team, with strong knowledge of the local and European market, ensures seamless assistance and integrated operational efficiency. This results in high customer satisfaction, with clients benefiting from tailored solutions and a cost-optimization-driven approach.

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Blueteam USA

Blueteam USA was established in 2013 to meet the demands of our Italian clients with branches in the United States, offering the same excellent Business Travel service. Our bilingual team, aligned with Italian procedures, ensures impeccable service and integrated operational efficiency between the two locations. This has led to high customer satisfaction, benefiting from tailored solutions and our "pick where cheaper" approach.

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FCM

ACI blueteam is the exclusive representative in Italy of FCM Travel Solutions, the Corporate division of Flight Center Travel Group, a global leader in business travel with operations in 95 countries. It supports companies in integrating systems and processes, ensuring 24/7 service and a competitive offering. Through appropriate SLA (Service Level Agreement) and KPIs (Key Performance Indicator), it ensures a reliable and quality service on a global scale.

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Certifications

At ACI blueteam, we have certifications that demonstrate our commitment to information quality, sustainability, and security. Our processes are guaranteed and certified by ISO 9001, ISO 14001, and ISO 27001.

These awards not only reflect our dedication to seeking quality and corporate responsibility, but also our continuous commitment to maintaining the highest operational standards.

Our exclusive partnerships