Consulting services for companies

We guarantee dedicated resources who regularly meet with clients to plan business reviews and analyze market forecasts with the highest level of expertise. In an ever-changing market where economic efficiency is a priority, our key account managers maintain constant contact with the Business Analyst team to offer practical solutions on how to optimize travel costs, anticipate new trends and define best-case scenarios.

In addition, we organize regular meetings to support customers in negotiating the best terms, including dedicated rates and benefits, with travel service providers such as airlines and hotel facilities.

Self Booking tool

We offer a comprehensive, in-house developed tool for business travel management. This tool covers the entire travel arrangement process, from simple requests integrated with any enterprise system, to self-booking, to travel policies and authorization processes.

All with extensive room for customization and integration with client companies' systems. A native app completes the suite of technology products dedicated to travel management.

24/7

Our service managed in-house by our operators in the Italian and U.S. offices ensures round-the-clock assistance is available for our customers. By eliminating external intermediaries, we maintain a continuous and uninterrupted flow, preserving consistency and quality of service. 

Thanks to a precise and timely handover of responsibilities, we are able to meet and solve challenges quickly and with reduced costs. Our 24/7 operations team is able to deal with emergency or demanding situations, demonstrating great skill in problem solving.

Travel Risk

The constant development of a global and interconnected economy fosters continuous international travel. However, social, and geopolitical instability, wars, epidemics, and extreme weather events require the employer to prevent the risks associated with travel, to protect the health and safety of traveling employees. We have designed a suite of integrated and fully digitized products and services that offers flexible and multichannel support, responding to the specific needs of companies with traveling personnel.

Travel Risk contributes to ISO 31030:2021 compliance, to fulfilling the employer’s obligations to its staff, to fostering and supporting conscious global mobility and, therefore, to improving the company’s efficiency.

Airport assistance

An in-house department dedicated exclusively to Worldwide airport assistance management offering a wide range of services ranging from Meet&Greet to Tarmac service (inboard transfer).

Our goal is to ensure a VIP airport experience for our customers, ensuring special, exclusive, and discreet treatment.

Visa Office

We partner with Visa-e-travel, an agency that specializes in handling consular visa applications and embassy relations, which operates through an in-house office within our organization. This facilitates smooth communication and effective collaboration with AIR operators. Incorporating professionals in the field ensures accurate information and the support needed to fulfill requests.

We offer our clients support and advice, providing information on the obligation to obtain entry visas for certain countries, assisting in the preparation of documents and filling out forms, and simplifying this procedure as much as possible.

VIP Concierge

VIP Concierge is a team specialized in luxury services for stylists, celebrities, and top management of our Corporate clients, without limits of service and with the aim of satisfying every request. We operate with a dedicated and privileged approach to VIP passengers, ensuring confidential communications and immediate responses. Our skills, both business and leisure, allow us to manage everything in one place. On call 24/7, we directly handle every request without external operators, taking care of every detail and offering highly personalized ancillary services such as restaurant reservations, chauffeur transfers and airport reception. We constantly monitor trips and actively liaise with the suppliers involved.

Thanks to our preferential relationships, certified by the market, we offer access to exclusive benefits such as Preferred Partnership and membership of Virtuoso Member (by invitation only).

Welfare

Our team of highly qualified professionals is dedicated exclusively to meeting the personal needs of our business clients. These clients enjoy exclusive benefits, such as corporate conventions that guarantee discounts and privileged business agreements with leading Italian Tour Operators and other benefits, including corporate welfare as well.

ACI blueteam collaborates with leading corporate welfare platforms, ensuring excellent service and benefits in welfare planning. We invest considerable resources in product and consulting services to companies in this sector, as we believe that traveling with corporate welfare is beneficial for both employees and companies themselves. We also offer air, rail and sea ticketing services, supported by the expertise of our travel consultants.